If you are experiencing issues with:
- log in: 1) be sure that you are entering with the email you registered your account; 2) if you forgot your password, please, click on lost password form, enter a new password, confirm it and wait until an automatic email for recovering password arrives (check also in the spam folder). Please, be sure to click the hyperlink at the bottom of the email and log in with your new password.
- link to streaming: all the links for the streaming on Vimeo and the networking sessions on Zoom will appear on the website inside every session page that can be reached from the online programme
- profile: you can edit and update your profile here
- bookmarks: you can bookmark your favourite sessions or participants, just click on Add to bookmarks and you will find them in MyProgramme or in MyNetwork. No one will know what and who will you add.
In case you have any queries related to the ECSA 2020 online conference or you have relevant questions, you can write to firstname.lastname@example.org
A Helpdesk on Zoom was active for the entire duration of the conference, starting from Sunday September 6th at 2 p.m. (CEST) to Thursday September 10th at 6 p.m., to assist participants with any technical issues.